The estimated delivery date or time is our best estimate and may vary due to shipping restrictions, customs clearance, payment authorization, online security checks, and stock availability. We cannot deliver to PO boxes, military or protected areas, as well as restricted areas. If delivery attempts to restricted areas are unsuccessful, you will be responsible for the delivery costs.

Please read the shipping information carefully before placing your order.

1. Processing and Shipping Time:

All products are custom-made and handcrafted according to your preferences. The processing time is 1-3 business days.

Tracking information may take 24 to 48 hours to update.

2. Order changes or cancellations:

After placing your order, you have 12 hours to contact us to request a free change or cancellation of the order.

After 12-24 hours, your order is already in production. If you wish to cancel, a cancellation fee of 30% of the total amount will be charged.

Furthermore, there will be no refund for cancellations made 24 hours after the order.

3. Shipping methods, costs, and delivery times: DE - ES - FR

Standard shipping costs:

First item: 4.5 €

Each additional item: 2.7 €

Delivery time:

FR - DE - ES: 15 - 21 business days

Express delivery in 5-7 business days:

First item: 25 €

Each additional item: 25 €